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COOKIE DROP OPENS TUESDAY @11:00 AM!

FAQs

Do you ship outside the USA?

At this time we are only shipping in the United States. Β There are plans to ship internationally in the near future so stay tuned!Β 

How can I preserve cookies after baking?Β 

All WAC cookie mixes are free from any preservatives and should be enjoyed within 2-3 days after they are baked. Β However, you can freeze the cookie dough balls up to 6 months. Β Just remove from the freezer and place straight into the oven and in about 20 minutes you've got fresh baked cookies!

For short-term storage (up to 3 days), place cookies or bars in an airtight container. For long-term storage after baking, place in an airtight container in the freezer. When ready to eat, just let them sit at room temperature for 1-2 hours on average and serve! Β Once thawed you can heat the cookies in the oven at 325F for about 5 minutes to enjoy that slightly melted chocolate fresh from the oven experience.

What ingredients are in your cookies?

All products are made with the highest quality ingredients which include unbleached flour, premium and sustainably sourced chocolate, including Callebaut Belgian chocolate and Guittard chocolate, pure extracts, no artificial flavors and no added preservatives and non GMO. Β 

Can I substitute ingredients like margarine for butter?

Oh gosh, please don't do that :-( Β The cookies will not taste decadent as intended but if you must just realize they will not be near as good as if you use a good quality butter. Β I typically use either organic butter or a European butter where the cows are grass fed.Β 

What is your refund policy?

We are sure you’ll love your WAC products, however, if you receive a product that is damaged in transit, you have 30 days from the day your full-sized product is delivered to open it, and request a refund if it is defective in any way.Simply take a photo of the product, email the WAC team at info@wildaboutchocolate.com with the subject line REFUND REQUEST and we’ll provide you with return instructions.Refunds do not include shipping and handling fees, and you are responsible for the cost of returning the product to us.Β 

Items returned to us without prior approval will not be refunded.Only products purchased through wildaboutchocolate.com are eligible for a refund under this policy. If you have purchased through one of our retail partners, including Amazon.com, please reach out to them regarding your return request.Β 

How do I contact you?

For efficiency sake, email is the best option for all orders and communications. Β For order inquires, drop us an email at info@wildaboutchocolate.com with any questions. Β We'll do our best to answer quickly.